1. Introduction

Solflare QR Memories respects your privacy and is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) and Croatian law. This Privacy Notice explains what data we collect, how and why we use it, how long we keep it, and what rights you have.

Consent to contact
By accepting this Privacy Notice you expressly authorise us to use the contact details you provide (e-mail address, wallet address, social-media handle, telephone number, etc.) to send you service messages, customer-support responses, newsletters and other marketing communications, until you withdraw your consent.

If you do not agree with this Notice, please do not use our website or give us any personal data.

2. Controller & contact details

Controller: Blockadopt d.o.o Ilica 1A OIB: 34602179756
Data-protection e-mail: privacy@solflare.com

You remain the owner of your personal data; we act as controller and are responsible for lawful processing.

3. What data we collect

  • Data you enter (name, e-mail, Solana wallet address, newsletter preferences).

  • Technical data (IP address, browser type, operating system, time stamps).

  • Usage data (pages visited, clicks, scrolls, error logs).

  • Public social-media data you make available (e.g. X/Twitter username).

We do not intentionally collect data from children or sensitive data (e.g. health, religion).

4. Why we use your data & legal bases

Purpose Legal basis Examples
Provide and secure the website Legitimate interest Hosting, traffic monitoring, fraud prevention
Analyse and improve marketing Legitimate interest Analytics, A/B testing
Send newsletters & promotions Consent E-mail campaigns (opt-out any time)
Customer support Legitimate interest Responding to tickets, Intercom chat
Compliance with the law Legal obligation Accounting records, regulator requests

5. Cookies & similar tech

We use session cookies (site functionality) and persistent cookies (analytics, marketing). You can disable cookies in your browser; some features may not work.

6. Who we share data with

  • Trusted IT and cloud suppliers (hosting, e-mail, analytics).

  • Marketing partners only when you have given consent.

  • Other Solflare group companies.

  • Regulators or law-enforcement when legally required.

All third parties are bound by data-processing agreements to guarantee GDPR-level protection.

7. International transfers

Where data is transferred outside the EEA/BVI (e.g. to US servers) we rely on Standard Contractual Clauses or equivalent safeguards.

8. Security

We apply TLS encryption, access controls, pseudonymisation and routine security testing. If a personal-data breach occurs we will notify you and the competent authority without undue delay.

9. Retention

  • Newsletter data – until you withdraw consent.

  • Support data – up to 7 years after last interaction.

  • Back-ups – up to 90 days.

We never keep data longer than necessary for the purposes set out above.

10. Your rights

  • Access – obtain a copy of your data.

  • Rectification – correct incomplete or inaccurate data.

  • Erasure – request deletion (“right to be forgotten”).

  • Restriction – suspend processing in certain cases.

  • Portability – receive data in machine-readable form.

  • Objection – to processing based on legitimate interest or to direct marketing.

  • Withdraw consent – at any time, without affecting prior processing.

To exercise any right, e-mail privacy@solflare.com. We will reply within one month.

11. Changes

We may update this Notice periodically. The latest version is always published here with a new revision date.

12. Questions or complaints

Contact privacy@solflare.com.